Poor service
Astor Cruise Review to Australasia
Southern Explorer
Sail date: January 07, 2017
Ship: Astor
Cabin type: Oceanview
Cabin number: 414
Traveled as: Singles/Friends
Reviewed: 7 years ago
Review summary
Currently on a 3 day Australia day cruise. The boarding was smooth and easy. We were shuffled into the buffet for lunch as our rooms werent ready. The food was ok. Buffet is very small and not a huge selection. There is always a wait. The ship is small and very tidy. Food in the restaurant is the same as the buffet - just served to you. Service is slow and staff are quite rude we have to ask several times to get drinks and was told at dinner to wait until they clear the table because they are busy!!! The bad service was consistant through out the ship. Rooms are small but ok. Bathrooms are good.
Drink prices are quite cheap, $4.50 for a small glass of wine, $4 for coffee, $25 for bottle of wine.
Breakfast is like an army buffet. You can only order an omelet.
We got the feeling the staff didnt want to be there. We have to pay $10 per day for gratuities. .i feel like asking for it back.
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Dont