First Cruise EVER --

Amsterdam Cruise Review to Alaska

Cruises: 1 cruise (first)
Reviews: 2
Helpful Votes: 45

Overall rating:

4.9 out of 5
Amsterdam

14 Night Great Land Explorer (Seattle Roundtrip)

Sail date: September 11, 2017

Ship: Amsterdam

Cabin type: Suite

Cabin number: 7040

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

This was my first cruise ever, so I have nothing with which to compare it. I travel solo and really enjoy having the freedom to set my own pace and schedule. My friends had independently recommended Holland America for my first cruise, and specifically one of their Alaska itineraries. So I chose the 14-day Great Alaska Explorer. First -- my friends were absolutely right: Holland America is a perfect match for me! The ship size couldn't have been better: I have some limited mobility issues (mostly breathing related), and I was still able to get around with minimal problems. I liked the fact that there were entertainment options available, but it wasn't necessarily the primary objective. I attended a couple -- and they were very good -- but I'm not really an "entertainment" person -- I live and travel alone, so I'm kind of used to entertaining myself, and that's easy to do onboard. Second, the accommodations: I had a Neptune Suite -- I have a slight tendency for claustrophobia and I didn't want to risk that having an impact on my initial impression of cruise travel. The room was even better than I expected. I loved having the extra room to move around, and the room stewards couldn't have been more gracious and accommodating. The towel critters that appeared each night were a hoot! They kept me stocked with grapes, too -- they soon figured out that I never eat bananas or apples, but LOVED grapes and pears -- so they started augmenting my daily fruit dish with more grapes and pears. I didn't have to say anything (never dawned on me to ask anyway). Those little touches were greatly appreciated, and I think speaks well for HAL's service level. The food: a-m-a-z-i-n-g!!!! Honestly, the Main Dining Room served some fabulous meals, beautifully presented by staff who were committed to providing a great experience. I had requested "anytime" dining/willing to share, and that worked out well -- never had to wait at all. I tend to eat earlier (between 5:00pm and 5:30pm), and over the 14 days I found familiar faces at the table many meals since we all tended to eat at the same time. I liked eating with a different mix of folks each meal -- made things interesting! The only downside was having different servers nearly every night, since seating was sort of random in different areas of the room. It's a trade-off between having a dedicated server for the trip or having a variety of personalities, but always providing the highest quality. I did have the same sommelier for all but 2 evenings that I ate in the MDR, and he was fantastic. I had purchased a wine package, so was able to select from the list with his assistance. Super experience! I ate two meals in Canaletto and was super impressed with it as well. Service was outstanding -- I was a "single," so had a table to myself, and was never made to feel "out of place" in a restaurant that includes as a concept the idea of sharing plates. The food was simply fabulous. Every dish was perfection on a plate. Would gladly eat there many more times. Overall, I thoroughly enjoyed myself. We had some rough seas on the way from Hoonah (Ice Strait Point) to Anchorage, and I had no problems at all with seasickness. A couple of slightly annoying things happened (the Neptune Lounge didn't seem to have anyone in charge and/or missing in action the 4 times I visited; and the Future Cruise Consultant was worse than useless), but NONE of this overshadowed the amazing food, service, and scenery!

Embarkation

5 out of 5
Easy and fast. I have some limited mobility issues related to breathing, so I did request embarkation assistance about a month prior to boarding. Everything worked smoothly. As the Amsterdam was the only ship in port at embarkation, the cruise terminal wasn't too crowded.

Ship experiences

Food and Dining

5 out of 5
OUTSTANDING! I ate in both the Main Dining Room as well as one of the specialty restaurants, Canaletto (upscale Italian). In both venues, the food and service were absolutely first rate. I never even visited the Lido buffet -- didn't need to! I had opted for "open seating/willing to share," so I just showed up when I was hungry, and I was seated immediately, usually at a table for 6-8. Never had a bad meal. Far exceeded my expectations.

Onboard Activities

5 out of 5
Did a few activities -- loved the wine tastings!

Service and Staff

5 out of 5
Superb!! Room stewards were the best! The servers and sommeliers in the Main Dining Room were truly exceptional and totally committed to making sure everyone had an exceptional experience.

Ship Quality

5 out of 5
No issues with this at all. The Amsterdam is not a new ship, but it has aged well. The decor is sort of art deco, elegant and inviting.

Cabin / Stateroom

5 out of 5
I had booked a Neptune Suite. The door is directly across the hallway from the entrance to the aft elevators which take you directly to the Main Dining Room 3 floors down and the Lido buffet one floor up. The size is generous -- like a large hotel suite. Loved having the extra space and the large veranda/balcony.

Ship tip

This is a "low stress" ship -- not a huge amount of entertainment, but what there is is very good. It's a smaller ship -- my cruise had 1306 passengers, 647 crew -- so getting around is fairly easy, even for those of us with some mobility issues.

Disembarkation

3 out of 5
A little confusing, no clear directions for those of us who had requested assistance disembarking.

Traveler Photos

Wine Tasting! First Gala Night menu Sample Dinner Menu - Desserts Sample Dinner Menu
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3 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

picalo    7 years ago

My mother [73] is considering going on this cruise...I'm going to show her this review, thanks

GIL155    7 years ago

ArtsyCraftsy - in my opinion you are a world class traveler in attitude alone, but your sense of adventure and openness solidify my perception. What an amazing first cruise! You knew what you wanted, did what you wanted, and had a great time doing it. So glad HAL came through for you, most of the crew, and Alaska too. Hope you are able to cruise again someday. Best wishes.

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