lei250

lei250
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Joined: 05/31/2014
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Majesty of the Seas

May 2014 - Majesty of the Seas to Caribbean - Bahamas

Worst customer service and worst cruise ever!!! do not sail with them!!

I could not get on the cruise because they said I did not bring my I20. Before I go to the cruise I checked carefully on your website and it only told me to bring my passport and visa with multiple entries, which I did. I've saved my time and money for years to go to this cruise. I was really upset and did not get any refund from them. They never apologize. I am a travel agent and I am going to stop all of our tours with them. I'm also so disappointed of their customer service. I called for several times, the representatives were extremely rude and they could not solve my problem regarding the issue. They would refund or resechedule the trip for me. I would never sail with them because they just want to get your money and do not care about their customers at all! Do not cruise with them!!

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received a helpful vote on their Majesty of the Seas cruise review - Worst customer service and worst cruise ever!!! do not sail with them!!

received a helpful vote on their Majesty of the Seas cruise review - Worst customer service and worst cruise ever!!! do not sail with them!!

replied to the discussion, Majesty of the Seas - Worst customer service and worst cruise ever!!! do not sail with them!! on the cruiseline forum.

commented on a Majesty of the Seas cruise review. - "I CALLED THEIR CUSTOMER SERVICE BEFORE THAT DAY AND THEY TOLD ME TO BRING MY PASSPORT THAT'S IT!!!!! I am a travel agent doesn't mean any of my custom..." read more

followed a discussion, Majesty of the Seas - Worst customer service and worst cruise ever!!! do not sail with them!!, on the cruiseline forum.

added May 12, 2014 cruise on Majesty of the Seas to their profile.

shared a quick tip for Majesty of the Seas"do not sail with them! they are horrible!!!"

reviewed their Caribbean - Bahamas cruise on Majesty of the Seas and gave it 1 star!