December 2015 - 6 Night Western Caribbean (Ft. Lauderdale Roundtrip) Cruise on Navigator of the Seas
Misleading Advertising
1
Cruise1
Review6
Helpful VotesDecember 2015 - 6 Night Western Caribbean (Ft. Lauderdale Roundtrip) Cruise on Navigator of the Seas
Misleading Advertising
Navigator of the Seas
Sail date: December 06, 2015
We were charged additional fees of Gratuities on the ship of $117.70 per person, which was never mentioned in our booking details. We inquired about this fee on the ship and Royal Carribean refused to reverse these fees and told us our travel agent should have mentioned all mandatory fees. This fee was never mentioned by United Cruises before and after I booked this cruise. The booking details stated full booking charge of only $900.75. This should have included all fees and charges. I do not think this is proper business practice by United Cruises.
We were charged additional fees of Gratuities on the ship of $117.70 per person, which was never mentioned in our booking details. We inquired about this fee on the ship and Royal Carribean refused to reverse these fees and told us our travel agent should have mentioned all mandatory fees. This fee was never mentioned by United Cruises before and after I booked this cruise. The booking details stated full booking charge of only $900.75. This should have included all fees and charges. I do not think this is proper business practice by United Cruises.