jpaulsen

jpaulsen
Purser

Joined: 04/27/2016
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jpaulsen's Past Cruises

Allure of the Seas

April 2016 - Allure of the Seas to Caribbean - Western

Poor Service

My husband and I were disappointed on the ship with the staff. All staff were very rude and condescending. They were not willing to help you and when a question was asked at the customer service area the person rolled their eyes. The ship was beautiful. The Windjammer was crowded and nowhere to sit. The tables remained dirty for a lengthy amount of time. The food was cold. I was actually scolded by an employee because he saw me struggling to get something off the spoon onto my plate and I grabbed tongs to get it off and he grabbed them out of my hands and gave me a dirty look. We saved and saved for this trip and it was a disappointment. One of our shows was cancelled as well as an excursion in Labadee. Disappointed is the optimal word.

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jpaulsen's Tips

Allure of the Seas Allure of the Seas - We enjoyed the waiter at Chops. He was excellent. The food was good.

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received a helpful vote on their Allure of the Seas cruise review - Poor Service

received a helpful vote on their Allure of the Seas cruise review - Poor Service

received a helpful vote on their Allure of the Seas cruise review - Poor Service

received a helpful vote on their Allure of the Seas cruise review - Poor Service

shared a quick tip for Allure of the Seas"We enjoyed the waiter at Chops. He was excellent. The food was good."

added Apr 17, 2016 cruise on Allure of the Seas to their profile.

reviewed their Caribbean - Western cruise on Allure of the Seas and gave it 2 stars!