jpaulsen
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Joined: 04/27/2016
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jpaulsen's Past Cruises

Allure of the Seas

April 2016 - Allure of the Seas to Caribbean - Western

Poor Service

My husband and I were disappointed on the ship with the staff. All staff were very rude and condescending. They were not willing to help you and when a question was asked at the customer service area the person rolled their eyes. The ship was beautiful. The Windjammer was crowded and nowhere to sit. The tables remained dirty for a lengthy amount of time. The food was cold. I was actually scolded by an employee because he saw me struggling to get something off the spoon onto my plate and I grabbed tongs to get it off and he grabbed them out of my hands and gave me a dirty look. We saved and saved for this trip and it was a disappointment. One of our shows was cancelled as well as an excursion in Labadee. Disappointed is the optimal word.

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jpaulsen's Tips

Allure of the Seas Allure of the Seas - We enjoyed the waiter at Chops. He was excellent. The food was good.

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received a helpful vote on their Allure of the Seas cruise review - Poor Service

received a helpful vote on their Allure of the Seas cruise review - Poor Service

received a helpful vote on their Allure of the Seas cruise review - Poor Service

reviewed their Caribbean - Western cruise on Allure of the Seas and gave it 2 stars!

added Apr 17, 2016 cruise on Allure of the Seas to their profile.

shared a quick tip for Allure of the Seas"We enjoyed the waiter at Chops. He was excellent. The food was good."