December 2017 - 7 Night Western Caribbean (Port Canaveral Roundtrip) Cruise on Norwegian Epic
Some things I wish I knew ahead of time
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Cruise1
Review27
Helpful VotesDecember 2017 - 7 Night Western Caribbean (Port Canaveral Roundtrip) Cruise on Norwegian Epic
Some things I wish I knew ahead of time
Norwegian Epic
Sail date: December 09, 2017
Some things I wish I knew ahead of time
Great Stirrup Cay (Cruise Line Private Island), Bahamas
I didn't know that ships could just choose not to stop at a port they picked and we bought. We got $17 back and completely didn't stop in the Bahamas. This is their private is;land and they can't pull into it's port(?).
This where our tour didn't show up. ShoreFox Tours...Stay away! They offered us 2 numbers if there was a problem. Neither of them were attended. We left multiple messages and non have been returned to date. They refunded our credit card without a word. I online chatted with a rep who apologized, said she didn't know anything about it and offered a $20 coupon for our next excursion. Fat chance.
Cozumel was just as we expected it to be. We arrived at the agreed upon port and were able to do the things we hoped to do.
Not much to do at this stop. No shopping, anything. It was chaotic and unorganized.
Norwegian Epic
Pay extra and book excursions through the ship. We booked through an online booking company for a bit less but when they didn't show up at one of our ports, we were out of luck. We got reimbursed but were left waiting on the dock with no one to check with. The cruise line was available and could have helped us.