hn8uv6xYBTUEfq8oZO2q8vwLr

hn8uv6xYBTUEfq8oZO2q8vwLr
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Joined: 10/04/2014
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hn8uv6xYBTUEfq8oZO2q8vwLr's Past Cruises

Emerald Princess

December 2015 - Emerald Princess to Caribbean

Poor Excuse of a ship and company

I have never written a poor review until now. Not just the ship but the company support of their customers is beyond horrible. The ship was just out of dry-dock and did not have towels, toilets, showers or air conditioning. Our room along with several FLOORS did not have the basic necessities in life. Their customer service on board that floating dump was even worse. When asked when we may expect to get a toilet and shower we were told "If you think you have it bad, you should be in our shoes having to listen to all of you". LOL. Are you serious. Today we finally received a call from Princess and was told nothing could be done but thank you for the information. LOL. The ship gave us a $225 credit on board and that is it. Horrible. People: Do not use this company. We have cruised many times on Royal Caribbean and have always been so happy. Good luck if you use Princess. You cannot even use the adult area unless you pay $40 per day extra. Dump!!!!!

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received a helpful vote on their Emerald Princess cruise review - Poor Excuse of a ship and company

received a helpful vote on their Emerald Princess cruise review - Poor Excuse of a ship and company

received a helpful vote on their Emerald Princess cruise review - Poor Excuse of a ship and company

received a helpful vote on their Emerald Princess cruise review - Poor Excuse of a ship and company

received a helpful vote on their Emerald Princess cruise review - Poor Excuse of a ship and company

received a helpful vote on their Emerald Princess cruise review - Poor Excuse of a ship and company

received a helpful vote on their Emerald Princess cruise review - Poor Excuse of a ship and company

received a helpful vote on their Emerald Princess cruise review - Poor Excuse of a ship and company

added Dec 14, 2015 cruise on Emerald Princess to their profile.

shared a quick tip for Emerald Princess"Don't go on their ships."