georgeheffran

the service charges are way out of line, the are double dipping on the charges we pay 18% additional with the daily  service charges  on the specialty restaurants . Included in the service charges were for the dining room when the dining room for lunch was closed on all 8 port days. The buffet needs a complete overhaul the other options weren't any better.  We had spoken with several passengers who were not al loyal as we are and they got upgrades from a inside to a balcony. one couple we spoke to got an upgrade from a mini suite to the Haven. We never ever got an upgrade  I hope this reaches Ncl CEO