edjew
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Joined: 05/14/2016
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Norwegian Getaway

May 2016 - Norwegian Getaway to Caribbean - Western

If you like bed bugs and NCL not caring you have them, this is your ship!

This was a first time cruise for me. The only other "large" vacation I have to compare it to was an all inclusive at Excellence Playa Mujeres outside Cancun 8 years ago. I will try to be objective and if you read the end of the post you'll know why. I will be happy to answer any questions after I post.  Food: excellent, even on the buffet. Did not eat in any premium restaurants. Flamingo grill is a waste of real estate on this ship. Talked to several people that threw up or got runs from O' Sheehans.  Boat: Mini suite is way to small for 4 people but bathroom was a pleasant surprise and much larger than expected.  Service: Cabin steward was great. Restaurants were great. Service around pools for drinks is a joke. They could easily have 3 times the wait staff.  Pools: A total joke. Intex makes blow up pools that are larger. They should have just set up a lawn sprinkler.  Bedbugs: yes, we found them in our cabin. All Norwegian would do is offer medical attention which we would have had to pay for. They would not even admit it was a bedbug. I have training in this and know they were, but I'm sure NCL trains their staff to not admit to it. They told me that I would be able to call when I got home on 5/9/16 and they would tell me if it was a bedbug or not, but after ridiculous hold times and totally unhelpful corporate and guest relations people, no one will answer me and its 5/12/16. Does anybody really believe they don't have training in this. My luggage and it's contents are wrapped in garbage bags in my garage and NCL which has it's own environmental staff, won't give me an answer. Matter of fact, someone is probably sleeping with them in my old stateroom right now.  Entertainment: Burn The Floor was awesome. Howl at the moon is great if you're drunk which I was. Don't know how'd it be sober. The bands we saw on deck and in Tropicana should be playing at the Hilton lounge not on a cruise ship with 4000 passengers.  Teen club: my 15yo liked it.  The Atrium: failed concept. What idiot shows a movie in an atrium while music is blasting from the bar in the atrium? You can barely hear yourself think there and it is where guest relations is so good luck. Maybe they don't want other passengers to be able to hear you complain about bedbugs? 

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Norwegian Getaway Norwegian Getaway - Forget all concepts of getting any kind of service, respect or consideration from NCL after the sale.

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commented on a Norwegian Getaway cruise review. - "Just spent 35 minutes on hold to get through to guest relations. Yeah, NCL cares after the cruise---not! " read more

commented on a Norwegian Getaway cruise review. - "Just spent 35 minutes on hold to get through to guest relations. Yeah, NCL cares! " read more

commented on a Norwegian Getaway cruise review. - "I did do those things to protect myself, when I got home. Did you ask me? No, you assumed I didn't. BTW, rubbing alcohol DOES not work so don't giv..." read more

uploaded a photo album from their Norwegian Getaway cruise on 2016-05-01

commented on a Norwegian Getaway cruise review. - "klcarr, why do you just go from review to review discounting people's personal opinions? Do you have some sort of vested interest in NCL? " read more

commented on a Norwegian Getaway cruise review. - "cabin 9830 Ignore the people with Cruise Critic comments. If you go there and post anything negative about your cruise experience they im..." read more

received a helpful vote on their Norwegian Getaway cruise review - If you like bed bugs and NCL not caring you have them, this is your ship!

reviewed their Caribbean - Western cruise on Norwegian Getaway and gave it 1 star!

shared a quick tip for Norwegian Getaway"Forget all concepts of getting any kind of service, respect or consideration from NCL after the sale."

added May 1, 2016 cruise on Norwegian Getaway to their profile.