March 2015 - Pride of America to Hawaii
The overall care and feeding of us on this cruise was excellent. The ship is clean and the staff for the most part hard working. We met Angel the assistant dining room manager for the Liberty Dining Room the first day at lunch and he gave us lots of very good information. He was friendly thru out the entire cruise and even came to our table the last morning to say goodbye. Our room was always clean and room steward left cute towel art each night when he came to turn down the beds. I was impressed with the availability of space to put things in our room. LOVED the balcony on our room.
On the whole the entertainment was excellent. The various dining rooms served excellent food.
We really enjoyed seeing the Napali Coast the last afternoon. And the tender operation at Kona was well done.
Only a couple of negatives - at check in the first day we were second in line for the handicapped check in and after the first couple were helped the agent went to the regular line and took two passengers who were not handicapped ahead of us -my nephew is in a wheel chair and I was on crutches. The supervisor told her to go ahead and check in the non-handicapped couple. So there we stood waiting while she checked in regular passengers and only offered a weak "sorry" when she began to help us. We were directed to that line by staff so we assumed we were suppose to be in that line.
First night we ate at the Liberty Restaurant and had an 8pm reservation. While we were still eating the staff was bringing buckets of water out and placing them near our table to begin washing the counters and floors. We quickly finished and left.