cwntripp

The cruise was amazing. There was such a variety of things to do on board. Something to please everyone. Every night there was a different live show in the theater. Amazing! All the food you could possibly want to eat. The drinks were a little expensive though.The staff was amazing, everyone was so friendly. Our steward would of done anything for us. Just a happy, kind man he was. The head coordinator for entertainment was entertaining enough himself. He made the trip very enjoyable..He always had a smile on his face, always got the crowd involved in what was going on. He tried to make a point of saying Hi hugging or shaking hands with everyone on board.If I was to cruise again I would want to find the boat that Mike was on. A little disappointed in our excursion in Jamaica but the other two in Grand Cayman and Cozumel were excellent. Would I recommend this to others. Absolutely! I already want to plan one for next year. Will think twice about booking through . Our travel agent was very friendly but she either lied to us or was not well informed. Maybe they needs additional training. We were mislead in several different areas about the promotion we signed up for. The gratuity was a big issue. If you are told the gratuity is included in your package don't be surprised when you are on your cruise that your stateroom is charged for gratuity. We were surprised when we got out stateroom bill that the gratuity was on there. We were not the only couple mislead by this. The couple we went with was told the same thing. Very disappointed in .When we received our stateroom billed I called from the boat , was told as we were speaking that they credited our account,we still have not received our credit.