cruiser000000
Purser

Joined: 01/12/2016
1
Cruise
1
Review
4
Helpful Votes

About cruiser000000



Following

cruiser000000's Past Cruises

Carnival Sensation

January 2016 - Carnival Sensation to Caribbean - Bahamas

MISLEADING INFO ON SUITE GUARANTEE ROOM

I booked the cruise through HHonors & booked the  SUITE GUARANTEE ROOM; which I understood that Carnival will choose available suite. When my room was assigned; I called Carnival & spoke with antoinette; who described the suite V38 (my room) & nowhere in the conversation that she mentioned the room I got was  JUNIOR SUITE WITH OBSTRUCTIVE VIEW. If I had known that I received the above room w obstructive view, I would have either downgraded & paid LESS MONEY for an oceanview room; or upgrade & pay more to choose a suite tht is NOT OBSTRUCTIVE. When we got to our room, we were so dissapointed. The view is completely obstructive with a HUGE lifeboat. Our vacation is ruined. With other cruiselines, we booked suite guarantee before & customer service ensured that we got UNOBSTRUCTIVE VIEW SUITE. Guest services on ship were saying that there were no more suites available, so there is nothing they can do. They did compensate us with a free bottle of wine, but that is not nearly satisfactory. They were not willing to compensate us with CREDIT- which would have been appropriate. We will NEVER book with Carnival again.

Read Full Review »

cruiser000000's Tips

Carnival Sensation Carnival Sensation - Bring power strip. DO NOT BOOK SUITE GUaRanTEE if you're worried that they might assign you obstructive view.

Badges (Learn More)


Points (View Leaderboard)

0
This Week
48
Total

Recent Activity

received a helpful vote on their Carnival Sensation cruise review - MISLEADING INFO ON SUITE GUARANTEE ROOM

received a helpful vote on their Carnival Sensation cruise review - MISLEADING INFO ON SUITE GUARANTEE ROOM

received a helpful vote on their Carnival Sensation cruise review - MISLEADING INFO ON SUITE GUARANTEE ROOM

received a helpful vote on their Carnival Sensation cruise review - MISLEADING INFO ON SUITE GUARANTEE ROOM

uploaded a photo album from their Carnival Sensation cruise on 2016-01-03

added Jan 3, 2016 cruise on Carnival Sensation to their profile.

shared a quick tip for Carnival Sensation"Bring power strip. DO NOT BOOK SUITE GUaRanTEE if you're worried that they might assign you obstructive view."

reviewed their Caribbean - Bahamas cruise on Carnival Sensation and gave it 2 stars!