June 2016 - 5 Night Bermuda (Baltimore Roundtrip) Cruise on Grandeur of the Seas
Staff was great!
Overall enjoyed the trip but a few issues:
-Spent over 2 hours parking and getting on ship. Need to open more booths to take payment for parking. Seemed like we would get through one long line just to stop and have to wait in another line. Line to get seapass, line to get wristbands for kids, line to schedule 'my time' dining, etc.
-They were doing some sort of work inside and outside of the Viking Lounge so there were drills and sanders, hammering etc. making a lot of noise in the lounge and by the pool. The very front of the lounge was closed so you couldn't get a straight view out the front of the ship.
-Ship was clean, but it is old and needs some refurbishing (but not while there are paying customers cruising!)
-Line to get off the ship in Bermuda was very long (went up to the 5th deck) and didn't move very fast. Need to do something to get people off the ship faster.
-Food in the Windjammer was OK.
The good -
-Had a mani and pedi in the spa that was great!
-Food and service in the main dining room was excellent.
-Room attendant was very nice and did a great job!