February 2017 - 7 Night Eastern Caribbean (Port Canaveral Roundtrip) Cruise on Carnival Magic
Poor customer service
cmb4871
Purser
Elmira
Joined 02/2017
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Cruise1
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Helpful VotesPast cruises
Carnival Magic
Sail date: February 11, 2017
the ship was nice & clean but the lack of friendliness from the staff was disappointing. The lack of an adult pool was also disappointing. The 16 children in one hot tub was ridiculous. There wasn't a hot tub available for adults only unless you wanted to go to the serenity deck that was 1000 degrees and the bar wouldn't even serve water before noon! Not to mention the drink package limits you to 15 beverages a day. I will never take a carnival cruise again.
Cruise tips
Carnival Magic
Do not go if you want an adult only pool. Not an option or room for adults in pool or hot tubs. Lack of waitstaff by pool as well
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the ship was nice & clean but the lack of friendliness from the staff was disappointing. The lack of an adult pool was also disappointing. The 16 children in one hot tub was ridiculous. There wasn't a hot tub available for adults only unless you wanted to go to the serenity deck that was 1000 degrees and the bar wouldn't even serve water before noon! Not to mention the drink package limits you to 15 beverages a day. I will never take a carnival cruise again.