April 2014 - Explorer of the Seas to Caribbean
I was disapointed to see that Royal has slipped so badly. First problem was a major hassel to change to any time dining, they insistently demanded reservations for the first several day, set a very bad tone to the whole trip. Secondly the WIFI / computer thing is a joke, worse then the Spirit airline rip off, spent $225, never got wifi, had to use very slow cumbersome computers. Computer / wifi is free on river cruise trips, glad spring is here I i will spend the summer that way.
Last month I went with Norwiegion, much improved and a far better trip then thisone a full day in each port, much better wifi, food every bit as good and hassl free, bet they get my next big boat trip. It is a real shame you have many very outstanding employees working very hard, Mgt needs to get it's head out of it's ass!
Barr Quist was a happy customer for years!