Sirena
Sail date: October 30, 2017
Customer Service from and Oceania Awful - Food and Cabin Service Great - No Port Support
Called Oceania and I was yelled at. Called and had to deal with incompetence. The agent costs us about $2,000 because she did not know that we could have done our own air and gotten the $1,000 credit. Several other guests had the same issue.