adorno2336117

adorno2336117
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Joined: 12/01/2015
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adorno2336117's Past Cruises

MSC Divina

November 2015 - MSC Divina to Caribbean - Eastern

POOR SERVICE

Service was very poor. Had to beg for water while dining. We drink green tea with our dinner. They told us it was only offered at the Buffet Dining. Ridiculous! If the ship has it, please the guest. It wasn't until our 4th night when the Server from Bella Rosa was able to get it for us, meanwhile we had to bring it from the Buffet. No honey mustard, no tissues in stateroom for 2 days. Ran out! The crew from the Gym Room, very unpleasant! First time we see a Cruise Ship requesting to sign a waiver to use it. Very primitive!  Then asking personal information, when all they need is the stateroom number, it is all in the computer database. Why make one uncomfortable? This was our 2nd cruise with MSC. We first traveled on Nov. 2013, what a difference! We actually bought at that time a Future Cruise Cert. and we were given a hard time to use on this sailing, because of restrictions, what? First Cruise liner who offers a FCC and has restrictions to use it. Not sure MSC is in our future sailings! What a shame, because we are MSC Club Members!

 

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received a helpful vote on their MSC Divina cruise review - POOR SERVICE

received a helpful vote on their MSC Divina cruise review - POOR SERVICE

received a helpful vote on their MSC Divina cruise review - POOR SERVICE

received a helpful vote on their MSC Divina cruise review - POOR SERVICE

received a helpful vote on their MSC Divina cruise review - POOR SERVICE

received a helpful vote on their MSC Divina cruise review - POOR SERVICE

received a helpful vote on their MSC Divina cruise review - POOR SERVICE

added Nov 21, 2015 cruise on MSC Divina to their profile.

reviewed their Caribbean - Eastern cruise on MSC Divina and gave it 1 star!