TamL

We sailed on the Norweigian Pearl out of Miami, cruise boat was impressive by sight outside and inside. The cafe on Deck 12 was chaotic people going every where in order to get food from the buffets, not enough tables available to eat at after working to get your food in the buffet. Crew members never came by to ask if you needed anything, and barely cleaned empty tables to make room for guests. The dining in Summer Palace was lacking in service and if you chose to make a reservation at Mambos be sure to tell staff that you want to sit in the Mambos side, not the Blue Lagoon side, as they tell you it is a part of their restuarant but in our opinion the ambiance was not the same. Make reservations for all resturants as soon as you board, or you will miss out. The bowling alley was a new experience for a cruise, it was the best, however the staff once again needed to know how to do a better job putting guests on a waiting list, sometimes the waits could be long, especially when it is a day at sea only on the cruise.