NicoleC5

The loading experience was the worst ever. It took hours to even get onboard. We were stuck in a line. Then to get off the ship we had the same problem. We were supposed to arrive at 8AM and did not get off the ship until almost noon. We kept asking for assistance and were blown off. The ship itself was nice, but the help we recieved when we asked questions as we tried to get on and off the ship was horrible. We complained to numerous people, we got many different answers so feel we were lied to. It ruined the trip. Others at out table and who were in line with us all discussed how poorly run it was.