Zuiderdam
Sail date: January 16, 2012
Expected Better out of Holland America
We pay the extra to be in a suite and expect our experience to be the best it can be. We had to keep asking our stewards for ice, or sodas. Stewards weren't around as much as our other cruises. The upkeep on the ship wasn't up to par. Fitness equipment was broken. Ship looked shabby in areas. The crew in general didn't seem happy, making the atmosphere not as much fun.