KentL

KentL
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Joined: 11/11/2015
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Carnival Magic

November 2015 - Carnival Magic to Caribbean - Western

Attention to Detail Seems to have faltered

I have taken a cruise on the Carnival Magic once before and that experience was amazing. This second time on the cruise liner has left me wanting. The biggest way I could sum things up was that the attention to detail was no longer there. There are many things that add up to this thought and that includes:

- At the formal dinners our waiter was hard to find. Well not so much hard to find as hard to get his attention. It seems like he was way too over booked and there were instances where we got the wrong entree or needed something and he just wasn't reachable.

- Our room wasn't kept up some nights and we had a few instances where even if we called for something to be done, no one would show up. We didn't even meet our head until our third day into the cruise.

- We also received some snide remarks from the staff twice on the cruise. And we weren't even drinking at the time.

 

All in all, it just didn't meet up to the exceptions that my first cruise on the Magic had set.

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received a helpful vote on their Carnival Magic cruise review - Attention to Detail Seems to have faltered

reviewed their Caribbean - Western cruise on Carnival Magic and gave it 3 stars!

added Nov 1, 2015 cruise on Carnival Magic to their profile.