Monarch of the Seas
Sail date: August 03, 2012
Disappointing to say the Least
Welcome aboard lunch ... we felt like cattle being hearded into a corral, no place to sit, long lines. Room was dirty, bed sloppily made, showed age, some of the staff needs to get out of the hospitality business or learn their products better, our luggage was damaged and they haphazardly repaired, teen guide late for excursions and had no clue what the process was, incorrect information provided for departure.