Evelynn

Because we chose "My Time Dining" we had to pre-pay our gratuties. Everyone certainly deserved more than the few pennies we paid them at the end of the week EXCEPT our "Head Waiter" Reuben. We actually had NO IDEA who this person was until he was later identified to us by our waitress. Although we saw him each and every evening in the dining room, he did NOT once stop at our table or say one word to us the entire week. As a matter of fact we did NOT see him interact with ANYONE except the dining rrom staff. And when we complained to Guest Services, they apologized but told us that because we pre-paid, he will absolutely receive his share of the money from each and every table. I would rather see my money going to the young men and women who emptied the trash cand and shined the railson the stairway. At least the acknowledged me every morning by simply saying "Hello." Reuben DOES NOT DESERVE ONE SINGLE DIME.