Mariner of the Seas
Sail date: January 02, 2012
Prettiest ship we've been on in 12 cruises. However getting on and off ship made this most unpleasant trip of all. Asked for special assistance for husband over and over and never received it. Not enough personnel or wheelchairs and I asked for this way ahead of time. Stood in line 3 hours on departing (had to get folding chair for husband) and this is ridiculous. Perhaps there are too many people on a ship this large but it seemed staff was not quite as gracious as in past cruises. I did not hear, "it's my pleasure" one time. This is politically incorrect but the Indian staff seemed surly whereas the Phillipino are much happier and more gracious so steer yourselves in that direction. I think the Captain needs to do a better job of training in the manners department for his staff. Don't be misled by being a Crown and Anchor member. It's worthless.