Carnival Pride Sail date: November 10, 2013 Shore Excursion Cruise was good. Problem I had was with the shore excursion I booked thru . My Sail & Snorkel excursion on Nov, 14,2013 was cancelled by Carnival due to high winds. An announcement was made that all water excursions were cancelled because of this. I assumed that also applied to my excursion through . I felt uneasy about this all day and decided to go over to the Customer Service Desk & ask questions. The girl behind the desk told me the announcement applied only to people who bought excursions from them. I accepted this & left it at that; only to find out later that she should have informed me they could allow me to make a courtesy call to notifying them of this cancellation that they () weren't aware of. Read full review
Cruise was good. Problem I had was with the shore excursion I booked thru .
My Sail & Snorkel excursion on Nov, 14,2013 was cancelled by Carnival due to high winds.
An announcement was made that all water excursions were cancelled because of this.
I assumed that also applied to my excursion through . I felt uneasy about
this all day and decided to go over to the Customer Service Desk & ask questions.
The girl behind the desk told me the announcement applied only to people who bought
excursions from them. I accepted this & left it at that; only to find out later that she should
have informed me they could allow me to make a courtesy call to notifying them of this
cancellation that they () weren't aware of.