Cruiser23903021

The cruise itself was very nice and I enjoyed it greatly.  However the  Customer Service desk was dispictable.  We were looked down on because we were paying our account with cash. After they supposed set up the account, we went to purchase some items and were told we didn't have an account. We had to go back to Customer Service and deal with them. This happened again and we were given the run around that the computer hadn't updated. It happened to my roommate the third time & again she had to go back to customer service. When I was overcharged for an item they told me I had to go back to where I got the item to make the change.  I don't understand why customer service couldn't make the correction when I had the items in front of the representative.