Belinda0505

The Embarkation process was chaos, no direction on where to go and when we actually made it thru the line to check in, no direction on where to go. 

The disembarkation process was smooth, very easy and quick.

The Cigar Lounge on Deck 6 needs a better ventilation system.

Need a different variety of foods throughout the buffet and not the same thing every day, The pizza was amazing!

Need better friendlier staff, some staff were excellent the excursion crew was very helpful, the garden bartenders were excellent.... Other staff members acted like they didn't care. Our room was ocean view on deck 8 however the room was extremely small with 2 sets of luggage, no where to walk or get around the room.

I did like the programs that were handed out each night for the next day to let you know what was going on through-out the next day / evening.

Overall the ship is beautiful. I am not so certain we would ever do another MSC cruise.

Thank you

BB