teammllanes

Overall experience was good, after all, we were on vacation and in Alaska!.  However, this ships staff was somewhat lacking on warmth and customer service. They seemed bored & preoccupied. Unlike my experience with other ships, I was quite disappointed with the customer service. I am an NCL cruiser and fan.  The food in the main dinning room was just ok, nothing special.  Drinks were a crap shoot [watered down drinks/ill prepared, etc]  Breakfast was a war zone; too many people at once, very few tables available for breakfast in the Garden Cafe.  If you want true vacation quality; The specialty dinning food, drink & service were exceptional.  The moral of the story, if you want quality, you gotta be wiling to pay for it.  Stick to the specialty restaurants and you'll be just fine. This cruise is for a much older crowd.