The cruise ship had a lot of chipped paint and rusted areas. Windows were impossible to see thru in the buffet and several other areas of the ship. Since this ship was headed to Alaska, I'm sure guests would like to see the view. We had no hot water in our cabin and another couple told us their heating wasn't working for 4 days. I indicated it was my mother's birthday and was told a cake would be served on our second night. No cake was ever served on any of the nights. I didn't feel that the entertainment or the cruise staff was up to par when comparing it to our experience on the Ruby Princess in Nov. 2015.
The cruise ship had a lot of chipped paint and rusted areas. Windows were impossible to see thru in the buffet and several other areas of the ship. Since this ship was headed to Alaska, I'm sure guests would like to see the view. We had no hot water in our cabin and another couple told us their heating wasn't working for 4 days. I indicated it was my mother's birthday and was told a cake would be served on our second night. No cake was ever served on any of the nights. I didn't feel that the entertainment or the cruise staff was up to par when comparing it to our experience on the Ruby Princess in Nov. 2015.