January 2017 - 7 Night Western Caribbean (Tampa Roundtrip) Cruise on Carnival Pride
Bumpy ride to Mexico
joychaput
Purser
Joined 01/2017
1
Cruise1
Review5
Helpful VotesPast cruises
Carnival Pride
Sail date: January 22, 2017
The spa treatment was so relaxing. Eileen was wonderful. Francisco, our cabin steward, was very friendly and accommodating. Patricia and Gail in the Fun Shop were so nice. The manager of the Fun Shop agreed to sell me a tanzanite bracelet for a discounted price and then the management went back on their word, because they sold it to another party for more money right in front of me. That was a slap in the face. The salesgirls however were very nice to me and expressed their disappointment in that situation. The management of Carnival obviously cares only about their own profit, not their guests. Very poor customer service on the part of the managers. Because of that I will not travel with Carnival again, or recommend them. I will bet that you will not display this review because the Fun Shop manager treated me badly. I do not blame the salesgirls. They were very sweet and professional.
Cruise tips
Carnival Pride
You should not charge $95. for a back stage tour. That is excessive. You are charging too much to play bingo. The overall impression is that Carnival turns everything into a big money making endeavor.
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The spa treatment was so relaxing. Eileen was wonderful. Francisco, our cabin steward, was very friendly and accommodating. Patricia and Gail in the Fun Shop were so nice. The manager of the Fun Shop agreed to sell me a tanzanite bracelet for a discounted price and then the management went back on their word, because they sold it to another party for more money right in front of me. That was a slap in the face. The salesgirls however were very nice to me and expressed their disappointment in that situation. The management of Carnival obviously cares only about their own profit, not their guests. Very poor customer service on the part of the managers. Because of that I will not travel with Carnival again, or recommend them. I will bet that you will not display this review because the Fun Shop manager treated me badly. I do not blame the salesgirls. They were very sweet and professional.