jjmdortiz56

We find ourselves wanting to nit-pick a cruise experience because we expect everything to be perfect.  We make these comments with that in mind.  There are a few areas in which RCCL can make changes to make a great experience a GREAT experience.  Here are a few:

- Restructure MyTime dining to include the other dining rooms not just the one assigned (ie. Deck 3).  Waiting in line for 45 minutes is not acceptable to then find out that you are being sent to another dining room.  Doesn't Mytime Dining mean "My Time"?

- Do something about the smoke emanating from the casino.  IT STINKS.  Just walking anywhere on Deck 4 (ie. reassigned dining room) is uncomfortable.

- Servers on Deck 4 were not as good as that found on Deck 3 or Deck 5 dining rooms, are they second string? 

- Good service marks go out to Charlene, American Icon Bar Server, Jackie, our room steward, Olga and Bilyania, our bar servers.  They made this experience wonderful.

- Experience the ice show, and any musical playing on the cruise.  We saw CATS again with a wonderful performance.

Mostly a very nice cruise.  There were a few moments when the beauty waned regarding service at the Champagne Bar, quality of beef served in the dining room and Guest Services.

The Bar was short staffed, the beef had a strange texture and Guest staff tried to blow off a problem blaming BJ's Travel (still in dispute).

The dining room food (except the beef) was exceptional.  The Promenade had nice food and drink venues.  Filling the gaps between our three meals for the day.

Unfortunately, it seems that cruises (not just this one), have turned in to one big sales venue.  Not everyone goes on a cruise to buy "duty free" goods.  Some (like me) go for the destinations and the joy of sailing.

I would still recommend this cruise to anyone who would like to visit specific destinations.

The ship interior was always being cleaned and polished.  Dining room service was excellent although we differed with the Maitre D as to our table preference.  The pool bar tender, Nuno made the best drinks.  Our stateroom was kept immaculate by Gerrylyn. 

I cannot recommend the gift order system.  They messed up my order for a birthday gift to be delivered to the cabin.  Then claimed it was my fault for not ordering in time.  Phooey!!!