April 2017 - 7 Night Western Caribbean (Miami Roundtrip) Cruise on Norwegian Getaway
Worst of 35 Cruises
debbiecera
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Joined 04/2017
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Norwegian Getaway
Sail date: April 16, 2017
Favorite part was the 7 Night Premium Dining Pkg. except when their supposed elite Ocean Blue restaurant that has an addl $17.95 up charge on top of premium pig told family members they were not eligible for certain meal. I thought it was very very tacky and the crab legs were dried out and the worst I've ever been served. I'd skip that restaurant all together. The Garden Cafe buffet (Lido deck) was, for the most part Bad. It was nice that they still had scones for a late afternoon snack. The scrambled eggs and omelette were almost inedible and were not made from fresh eggs. They had no decent breakfast potatoes and if you ordered them in the dining room you got the same stuff from the buffet, literally 3 small pieces of potato with 10 pieces of pepper. The dining rooms are are not good. Took 4 tries for the photo group to get picture order correct. Took 90 minutes to get a minor billing error corrected that would have taken 10 minutes on another cruise line. They skipped our premium port in Belize because they said the new dock was damaged by a thunderstorm. Seems strange when Norwegian built the dock to withstand hurricanes. I gotta say that Norwegian seems to cancel shore stuff a lot. I think they make a lot more money on their casino and bars when we are at sea. My cabin had Old water in the ice bucket, crumbs on the dresser and my sheets smelled when we boarded. First time we ever had such issues. Never got several of daily papers in the cabin, no disembarkation info provided in room. This ship had the worst management of any company or ship we have been on. It's sad because she is a beauty and most of the entertainment was good. Not the Illusionarium! Took over 3 hours to get off the ship. The line of people went from one end of the ship to the other, it was horrendous. They tried to blame it on Custums but they were prompt, it was Norwegian's poor management to do that to people, many elderly. Another person in line said she had been on the same ship the year before and had the same issue, they had done nothing to correct the problem. I don't know what to say except that Norwegian couldn't pay me for the frustration we had to deal with last week. Horrible!!!
Cruise tips
They skip this port a lot with a variety of excuses.
Take a taxi to Chankanaab park. Best water in the Caribbean, lots of other stuff to do, good safe food. Been there a dozen times, always love it.
Book Nacionale hotel for the day. See Trip Advisor, it was a wonderful experience with best food and drinks of trip all included. Treated like royalty, owned and managed by Americans.
Coxen Hole, Roatan, Bay Islands, Honduras
I got 75 mosquito bites on one arm and I was wearing bug spray.
Norwegian Getaway
Don't go on it. The Gem was delightful. Skip this ship if possible. They treat you like cattle.
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Favorite part was the 7 Night Premium Dining Pkg. except when their supposed elite Ocean Blue restaurant that has an addl $17.95 up charge on top of premium pig told family members they were not eligible for certain meal. I thought it was very very tacky and the crab legs were dried out and the worst I've ever been served. I'd skip that restaurant all together. The Garden Cafe buffet (Lido deck) was, for the most part Bad. It was nice that they still had scones for a late afternoon snack. The scrambled eggs and omelette were almost inedible and were not made from fresh eggs. They had no decent breakfast potatoes and if you ordered them in the dining room you got the same stuff from the buffet, literally 3 small pieces of potato with 10 pieces of pepper. The dining rooms are are not good. Took 4 tries for the photo group to get picture order correct. Took 90 minutes to get a minor billing error corrected that would have taken 10 minutes on another cruise line. They skipped our premium port in Belize because they said the new dock was damaged by a thunderstorm. Seems strange when Norwegian built the dock to withstand hurricanes. I gotta say that Norwegian seems to cancel shore stuff a lot. I think they make a lot more money on their casino and bars when we are at sea. My cabin had Old water in the ice bucket, crumbs on the dresser and my sheets smelled when we boarded. First time we ever had such issues. Never got several of daily papers in the cabin, no disembarkation info provided in room. This ship had the worst management of any company or ship we have been on. It's sad because she is a beauty and most of the entertainment was good. Not the Illusionarium! Took over 3 hours to get off the ship. The line of people went from one end of the ship to the other, it was horrendous. They tried to blame it on Custums but they were prompt, it was Norwegian's poor management to do that to people, many elderly. Another person in line said she had been on the same ship the year before and had the same issue, they had done nothing to correct the problem. I don't know what to say except that Norwegian couldn't pay me for the frustration we had to deal with last week. Horrible!!!