KimEyeAm

This was my 2nd cruise, the first being on Royal.  The staff on Carnival was borderline rude.  After speaking with them it's because most are overworked and unhappy.  the food was pretty good, but the service was well below par.  The best part of the cruise ship experience was the Diamond Restaurant. The staff was very professional and seated and served us quickly.  the food was really good as well.

I had issues with a very loud noise that kept me from sleeping 2 nights straight.  They finally came to fix it (after I complained twice - both nights) but their "gift" of covering our meals ($35 for me and my 2 kids) was an insult.  I came on the cruise to relax and that didn't happen.  The trip was for my son's graduation gift and my daughter's 13th birthday gift. 

Unless someone GAVE me a cruise, I would not ever cruise with Carnival again.