The ports was very good but the ship was the worst I've ever been on. Most of the staff was rude like the had no customer service experience. My daughter fell while dancing with the cruise director and staff and not one of them came to see if she was okay or anything. This young man that worked in the bar storage area came to assist us and since he could not get anyone on the phone He went down stairs to get a wheel chair to get her to the doctor. The ship is very old and was not that clean as I am accustom to with exception of our cabin linen. The food was not good and in the windjammer restaurant the menu changed very little. I was very disappointed with Royal Caribbean.
The ports was very good but the ship was the worst I've ever been on. Most of the staff was rude like the had no customer service experience. My daughter fell while dancing with the cruise director and staff and not one of them came to see if she was okay or anything. This young man that worked in the bar storage area came to assist us and since he could not get anyone on the phone He went down stairs to get a wheel chair to get her to the doctor. The ship is very old and was not that clean as I am accustom to with exception of our cabin linen. The food was not good and in the windjammer restaurant the menu changed very little. I was very disappointed with Royal Caribbean.