August 2015 - Carnival Conquest to Caribbean - Eastern
To someone considered:
Several weeks ago, we compared some websites, finally were very happy to choose our cruise with . But, unfortunately it seemed to be not a happy experience, we feel very sad, we have a motion of depression .
When we booked the cruise, you( web) said:
EXCLUSIVE: up to $500 Drink & Spa Credit!
Offer provided by Cruises
But in fact we got nothing, nothing!!!!!!! We have been cheated. We are foreigner, the cruise fee for us is very expensive. We thank over for very long time to book it. We really want to plan to have good memory. Actually, september 1st is my birthday, I and my wife just felt sad.
For the 5 nights onbroad, we did not have mood to enjoy anything. There are deep scars on our heard.
We try to talk to staff onboard about how to get the “Drink & Spa Credit”, but nobody know about it. It seemed to that nobody be responsible for that.
They may think: we are crazy or we misunderstand something.
In conclusion, promised to give us Bonus, then we got nothing, not enjoyed it. It was very sad experience. I think it is the last time we use “” to book something. And we want to share our bad experience with all my friends through “facebook” ect.
Anyway, thank you for giving a chance to give voice to that thing.