xuxuloca

xuxuloca
Deck Hand

Hometown: Florida
Joined: 09/11/2015
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xuxuloca's Past Cruises

Carnival Ecstasy

September 2015 - Carnival Ecstasy to Caribbean - Western

BAD CUSTOMER SERVICE

Ok, granted this ship is the second oldest Carnival still have floating, so the 80s decor was somewhat expected. However, even though this cruise line is one of the most economical, it does not excuse the lack of customer service. Most of the crew look and act miserable about being there. The dining experience was beyond terrible. The food was overall mediocre. The only thing that deserves a high score is our cabin. We paid for the grand suite and it was super big, with plenty of room for our 2 kids to pay around (12 & 3 yr olds), and our room housekeeper (Romeo) was very attentive to our needs. Everything else needs improvement :(

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