October 2015 - Enchantment of the Seas to Caribbean - Bahamas
Royal Caribbean (RC) charges $7.96 per minute to call from your stateroom to shore. This fee will be charged even if the call is made using an international calling card. There's no disputing this point with guest services. This service must evolve. I know it is posted every where but that doesn't mean the service can not evolve. This was my 4th Royal Carribean cruise and my 5th cruise in total. I'm not a stranger to the experience. Regardless, even after three great massages, two park west art auctions with multiple buys; the archaic phone service bothers me the most. You should have full autonomy on how much you disconnect during your vacation. The company who claims you will have a blast while cruising with should have the options available to the market demographic they cater to. This specific cruise was a low budget cruise, most passengers who purshase this type of cruise are expecting bargains. You see it every where. At the photo gallery when they learn one printed photo is $20 or a CD is $250. When they check out the spa and see a massage or treatment will cost over $100.
They do well with the shows sometimes. The food service and other staff is amazingly hospitable. These facts are unrefutible, as the fact that the $7.96 per minute calls with no other provided options are ridiculous. I can't say it enough, this service must evolve.