December 2014 - Costa Mediterranea to Caribbean - Eastern
we were happy with our balcony upgrade.Room service was excellent William met all our needs . Meals were good restaurant service excellent a bit slow at times.Buffets were ok but too regimented at times. no ice tea and icecream machine was closed at 4:oo .Snacks were ok.Shows were good , average when compared to other cruises.Excursions were over priced and did not follow the itinerary.One was cancelled and the other missed the whale musiuminin Samata. We quit using them.Ship activities on sea days were too commercial and not entertaining. for example MSC has lectures on the history and what to see in ports, also science and art lectures. Costa should provide more us tv stations. costa needs to appeal more to us passengers who travel the carribean.Staff was more in tune by end of cruise learning on the job? Ship should inform passendgers about exit options at ports.We had limited mobility and were not informed about the easy on-off A ramp! Finally when we disembarked in Miami there was no porter service and it took us 3hrs to get off, not a good way to remember a cruise.