wllmr

wllmr
Purser

Joined: 03/25/2015
1
Cruise
1
Review
4
Helpful Votes

About wllmr



Following

wllmr's Past Cruises

Allure of the Seas

March 2015 - 7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip) Cruise on Allure of the Seas

Don't go to customer service for help

All of my entertainment reservations were lost due to some type of computer problem as no cause of mine. I was told by customer service in Miami that when I got on board they would take care of it. Then when I got on board, they said there was no way to reschedule my lost reservations. I was pissed. I then went to the assistant cruise director and explained my problem she was reluctant but said that she would call my room and leave a message to tell me when to call when she would be in her office and call her back. She never called. Would I ever sail on Royal again, I don't think so.

Read Full Review »

wllmr's Tips

Allure of the Seas Allure of the Seas - Make sure you do your home work first because the onboard staff could care less

Badges (Learn More)


Points (View Leaderboard)

0
This Week
39
Total

Recent Activity

received a helpful vote on their Allure of the Seas cruise review - Don't go to customer service for help

received a helpful vote on their Allure of the Seas cruise review - Don't go to customer service for help

received a helpful vote on their Allure of the Seas cruise review - Don't go to customer service for help

received a helpful vote on their Allure of the Seas cruise review - Don't go to customer service for help

reviewed their Caribbean - Eastern cruise on Allure of the Seas and gave it 4 stars!

added Mar 15, 2015 cruise on Allure of the Seas to their profile.

shared a quick tip for Allure of the Seas"Make sure you do your home work first because the onboard staff could care less"