February 2016 - 7 Night Western Caribbean (Miami Roundtrip) Cruise on Norwegian Getaway
We've cruised NCL before so we were disappointed with the service we received while cruising the Getaway. While sitting by the pool area or just above the pool area, we were waited on once for a drink and that's only because I waved her down. During the shows (entertainment, comedy or game shows) not once were we asked if we wanted a drink unless I stood up and waved someone over (that occurred twice while in the headliners bar). The restaurant Savor and Taste - very, very unorganized and a lot of chaos. One evening, my family of four were asked to share 2 menus. Really? Servers and waiters just weren't friendly or personable. A lot of the time, they seemed confused or just really really busy. Ship is nice - don't get me wrong. But service on NCL has always been top notch and this time we were really disappointed. One other disappointment is the balcony in our stateroom. So small, only 2 people can fit at a time and our view of the ocean is obstructed by a white tin roof. Not just our room but all balcony rooms - Sad..