waltermont
Purser

Joined: 04/10/2016
1
Cruise
1
Review
3
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About waltermont



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waltermont's Past Cruises

Norwegian Epic

March 2016 - Norwegian Epic to Europe - Western Europe

Great Cruise

The cruise was worth every cent. We stayed in the Haven and had a wonderful time. Food was good, ports were interesting - it could not have been better.

 

The only thing I would do different is that I would book directly with the cruise line. The AA.Cruise person that I booked with told me that I would get several amenities. I got them all except a $25 credit. Prior to my cruise, I had two occasions to call this person. I left a voice mail each time. He never returned my calls. I spent $9000 and he NEVER returned my calls!! I had to call and ask for another rep. One call was to pay for the balance of my cruise (since I no longer had the credit card that they had on file). My second call was to go over the amenities. I have already booked another cruise, but this time I booked with the cruise line. The customer service people at NCL are much more responsive.

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received a helpful vote on their Norwegian Epic cruise review - Great Cruise

received a helpful vote on their Norwegian Epic cruise review - Great Cruise

received a helpful vote on their Norwegian Epic cruise review - Great Cruise

reviewed their Europe - Western Europe cruise on Norwegian Epic and gave it 5 stars!

added Mar 28, 2016 cruise on Norwegian Epic to their profile.