July 2015 - Norwegian Spirit to Europe - Mediterranean
The overall cruise itinerary is good, covering the countries and cities that most people desire to visit. The food selection is just average, but food preparation is below average (e.g. ordered the steak as medium rare, and came out twice as medium to medium well). Without offering the captain's dinner/dinners was a big minus. Had multiple interaction with the service desk. Had good experience with the services provided, but one of the staff at the service desk was very rude, and this type of person should go back to basic training before putting on the job. Multiple restrooms (men's and women's) were often broken. The entertainment quality is also just average. I had experiences with Carnival cruise two times before this this one, and both experience were better than this one.