September 2016 - Carnival Miracle to Mexico
This was my 10th cruise with Carnival. I have always stayed with them because I have had no reason to try a different cruise line. However after this trip, I am ready to see if there is something better out there. The food was average at best, the activities they had planned daily were redundant, the service in the shops was horrible, the water in the pool on the Serenity deck was filthy and disgusting. It was literally brown in color! We tried going to guest services for the dirty pool water and was told they would "refresh the water" yet the dirty water was a daily problem. We also attempted to handle the issue with shops at guest services and walked away feeling as if it were a waist of our time.