November 2015 - Ruby Princess to Coastal - West Coast
We had a life boat outside our window which was fine but no one told us people would be going on the boat while at sea, hence we kept our curtains open even while in bed, one day I was laying in bed unclothed with my husband and a man was peeking in the window at me and my husband in bed, my husband said I was going crazy that no way could be on the boat, that I had seen his reflection, that no one could get into a boats hanging on the side of the ship at sea, but after this happened three time he got up and looked but saw no one, then I saw two men in the boat so my husband jumped up again and looked into the boat to see I was not joking this disgusted us how long they had been looking at us we had no idea, they need to let people know that this can happen this was rather shocking. Staff never seemed to care at the desk when my husband told them. The room was a big let down two days running Sewage flooded into our room, we had to change rooms two nights before Disembarkation as the smell was awful and it went into mine and my husbands shoes in the room, so we had to pack up everything which took us ages, this was formal night nether one of us had been able to shower so missed show and photos on our 12 anniversary.
Both rooms had awful hard beds and lumpy pillows, bedding out dated. For a ship only built in 2008 we were very supersized. everyone was talking about the food and the ship saying never again. First timers had nothing to con-pair to, But after sailing with Holland line, P&O, Norwegian & other company this is the worse I have been on. The man at the desk was very condescending when I told him this was our 12th anniversary and we expected better than this. I feel we should have been compensated in some way. But nothing was done we asked for someone to call us but so far no one has.