September 2014 - Norwegian Spirit to Europe - Mediterranean
The overall itinerary was well worth the cruise. The cleanliness of the Spirit was above average and our cabin steward was exceptional. He was friendly, knowledgeable and extremely conscientious in making our cabin was clean and towels were replaced as we used them. The dining experience was definitely not a positive experience. The food was acceptable but really nothing creative. The service within the dining rooms was poor. The servers were inattentive as we had to constantly request refills on water and coffee. They were difficult to understand and lack establishing any type of a relationship with the tables assigned to them. On one occasion I discovered a long black hair floating in my soup they apologized at the table and sent 5 chocolate dipped strawberries to the room. Overall I was pleasantly surprised with the cruise and condition of the ship and the itinerary but this cruise line does not compare with the staff of a Royal Caribbean or Celebrity . Thanks Terri for all of your help.