December 2015 - Carnival Breeze to Caribbean - Southern
We were very excited to have 4 ports to experience on this cruise and that is the reason we traveled to Miami, instead of sailing from Port Canaveral which is much closer to our home. The morning we were to dock at the Curacao port, the Captain announced that the port had been "double-booked" and that we would not be able to dock. All shore excursions were cancelled. How in the world can a port be double booked? Who is to blame here? That is the only explanation we were ever given and is simply unacceptable. We finally docked at 7 p.m and were offered a $50.00 per person onboard credit, which is laughable. 1/4 of my trip destinations is only worth $50? How about someone take responsibility for this huge screw up and offer us a larger refund? Very unsatisfied with the entire handling of this and won't sail Carnival again.