April 2015 - Navigator of the Seas to Caribbean - Western
Truly amazing vacation, the ship, ports, entertainment, dining was all over the top. Overall the trip was awesome; two areas of improvement bar service/process and disembarking.
Bar service throughout the cruise was pretty slow. We even paid for the alcohol package and yet it was very slow. in the afternoon it took between 15-30 mins at the pool bar to get a drink (even just a coke or beer), and you couldn't get more than one at a time.
The only other negative was the disembarking process. I know RC has no control over customs and lines and such, but there are still several things that could have improved the process. staggered room leaving times, I know it was a quick turn around with a back to back cruise but I feel that we could have staggered this a big more. We were required to leave our room by 830am and we did not reach our vehicle at the dock until almost 1pm. This was hard to recover from and if never cruise again this will be the main reason.
The entertainment on board was awesome, better than could be expected.
Also we did 2 excursion through and they were both amazing. You don't miss out on anything by doing excursions outside of the cruise line; very professional and they will get you back to the boat ontime.
Again overall we had a wonderful experience and we did enjoy our time on board immensely.