Sudi and his crew saved our cruise from being a disaster.  He listened to our concerns and did everything he could to fix the problem.  Thank you Sudi for being an outstanding individual.

The hot tubs were cold tubs and getting off the ship in New Orleans was horrendous.  Last year, the porters took your luggage to your car, you loaded, and you were off.  This year, the Porter took one of your party to an unknown location, while another went to your car, with directions to take 2 rights.  I took 2 rights after a 1 hour wait to move 150 ft. To find a cluster of people waiting for their rides to pick them up.  Seriously, why is it that a place can have a perfectly designed opporation, and in one year, can manage to screw it up sooooooooo royally!!!!!!!!!