September 2016 - Caribbean Princess to Canada, New England, New York
We had a excellent water by the name of Jerry Sandy. Jerry used his excellent, professional, and efficient service experience to help make our vacation satisfying. This would have been our 3rd cruise with princess, but was only recognized for 1. We were referred to our cruise hostess who was able to upgrade my sister's (Odessa Hawkins) cruises, but not able to update ours. This was indeed most unfortunate, because we always travel together. The dates in question are 12/9/97 and 11/13 04. We would like very much for someone to look into this. Also, we were promise per email that we would receive a continental breakfast per day during our stay at the Le Sheraton in Montreal. We were denied the meal and to minimize embarrassing situations, we all decided to drop it for now.