November 2014 - Norwegian Epic to Caribbean - Western
The ship was lovely. However for us it was way too big..too much walking for older folks our mistake. It took a while for us and our cabin steward to connect. We were not told that we had to turn the dial outside our door to get our cabin cleaned.
There has to be a better way to keep ice in our cabin than the tiny ice bucket .Since we paid over $100 for a bottle to use in our room.
We liked the interactive tv service for information and to make reservations. But the selection of shows for viewing was sorely lacking.
The 2 hour delay in getting off at Cozumel was kinda hard on my husband who
is unable to stand for a long period of time.
The boarding and debarkation for so many passengers was handled very well
The food and selection was wonderful. We really loved the free style method.
This was our first experience on Norwegian. All over. It was a very nice cruise and we would highly recommend them.